Road Transport Specialist
Biuro
Katowice
Numer oferty: 3099427
Skills and experience:
- Education/ bachelor’s degree in Logistics or equivalent
- Minimum 1 year experience in similar positions in Logistics / Customer Service
- Proficiency in MS Office applications
- Fluent in English
- Positive attitude
- “Can do” mindset
- SAP TM experience is a plus
What we offer
- Working at Lipton Services, you will be the part of a great team of specialists and managers who support various Lipton global processes, including Order to Cash, Planning, Global Control Tower, Customer Collaboration, Master Data Management and many others.
- Lipton Services office - where this role is located - is in Katowice city center on Dworcowa 8 St., close to the railway station. You can't imagine a better location if you commute to work by train or by bus.
- We value the proximity of our Lipton Factory in Katowice Szopienice. You will have the opportunity to visit this Lipton site in the first weeks of work as a part of your onboarding process.
- It is important for us to celebrate together our successes and engage in initiatives like Poland Business Run, Szlachetna Paczka or various office events related to wellbeing, integration, DE&I or just taste our fabulous tea!
- We don't have a dress code, and your pet is welcomed in our office. :) We have a hybrid working model: Each week we work 2 days in the office and 3 days from home.
- Our benefit package includes Health Insurance, Multisport card (the cost is shared between employee and employer), life insurance, PPK and PPE pension schemes, Employee Assistant Program (incl. psychological support) vacation allowance, additional birthday holiday and a lot of tea.
The Road Transport Specialist is responsible for the road transport management from Lipton Teas and Infusions entities (factories, warehouses) to Lipton Teas and Infusions warehouses. The scope of the job includes also inbound material deliveries to Lipton Teas and Infusions factories. This is an expert when it comes to road transport within organization who ensures excellent day to day transport execution as well as works towards its optimization. This includes managing transportation orders via Lipton Teas and Infusions 3rd party logistics suppliers with usage of cutting-edge IT tools for Supply Chain.
Your key responsibilities:
- Coordinate road transport with all parties involved (shippers, customers, customs brokers, transport providers)
- Execute daily orders’ requirements to ensure top class customer service
- Track the status of the orders in IT tools and communicate issues, mitigate problems
- Respond to routine customer enquiries concerning service
- Identify and implement improvement opportunities on Cost, Service, Sustainability
- Maintain excellent relationship with internal and external partners
- Data collection and support of annual tenders
- Manage freight settlement and logistics quality claims
- Monitor supplier’s performance
